Full Service Website Customer Support

Websites should not have a bunch of flashy animation. They need to be driven for speed, answering questions, and walking someone through the sales process to buy your products and services. If a fancy animation doesn't add value to the overall sales process that adds revenue to your bottom line, we avoid it. We strive for fast load times that help drive sales.

Every Website Customer Receives

There are a few ways to build a site. You can charge people for adding value and increase revenue, or you can give it to you without the nickel and diming. We don't believe in ripping you off. Websites should be made simple and around your customer's needs. Every solution we create comes with:

  • Responsive Mobile Design
  • Custom Design (Not Templated) - You are paying us money to bring revenue to your business, not to advertise ours!
  • Slideshows where appropriate
  • Photo galleries for added visualization
  • Google map integration
  • A simple to use Content Management System (CMS)
  • An easy to use Customer Relationship Management (CRM) system
  • Google Analytics
  • Custom forms to gather information
  • Newsletter Signup Form
  • Testimonials
  • Secure online payment form
  • Content writing
  • Blog articles
  • Search engine updates
  • Updates each month
  • Access to stock photography
  • Real photos rather than stock photography
  • ADA 508 compliance

Branding & Styling Guide

Often a business will get a log created but not have a branding guide. A branding guide helps define the colors, fonts, and general usage of the company logo. Any business that comes to us without one will get a generalized branding guide so that the company can have consistency across all of their marketing channels.

  • Logo design (if you don't have one)
  • Branding & Styling guide

Lead pages

A lead page is individualized pages that serve a dedicated purpose. These pages can be incorporated with your website or completely separate based on business needs. Whether you are doing a public talk, selling a single product, a book or a training course lead pages can help you reach your marketing goals.

  • Lead Pages creation
  • Integration with third-party systems
  • Analytics and marketing information

Website Hosting Features

Every web site we maintain offers monitoring, backup, fast customer responses, and top of the line security monitoring. We guarantee we will never put more than 200 websites on a single server. We rate every website with a value of one. An eCommerce site receives a minimum amount of two. Sites that have a higher than normal usage will get a more substantial ranking number. The sum of these rankings will never be more than 200. No other provider will make such a claim and will often put thousands on the same hardware. Slowness and unpredictable performance to your customers is unacceptable to us.

  • TLS/SSL certificate (Green padlock)
  • Enterprise class firewall security
  • 24x7 Server Monitoring
  • 24x7 Website Monitoring
  • Malware detection and removal
  • Intrusion detection & blocking
  • Annual domain registration paid (for those domains under our centralized domain acocunt)
  • Website Performance Optimization
  • Content Delivery Network (CDN)
  • Image Delivery Optimization
  • Daily backups

Email Hosting Features

Email is vital to any company to talk with customers or suppliers. We utilize the SmarterTools SmarterMail Enterprise product for all of our email customers.

  • IMAP, AWS, MAPI, and POP3 Support
  • Webmail and Outlook Email integration
  • Email Addresses (first 50 email addresses included)
  • Unlimited Email Aliases
  • Daily backups
  • Anti-spam
  • Anti-virus
  • HIPPA Complaint Email
  • Email diagnostic delivery tracking
  • Ability to archive inbound and/or outbound email (extra)