We have used several chat clients like LuckyOrange, Drift, Chatlio, and tawk.to for our client’s websites. Recently though what we’ve been doing is dropping those clients and utilizing Facebook Messenger. The price is right, free, and gives the same chat functionality. It also makes it easy for us, as social media managers, to respond to our client’s customer’s even faster. I am going to cover in detail how you can do this (or ask us and we’ll do it for you for our Business Improvement Plan customers).
As with anything on the internet when built well you have options available to you. You don’t have a ton of options like other packages but what you get is decent. These are:
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